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Research That Scales: The Research Operations Handbook

Research That Scales: The Research Operations Handbook

Research That Scales is the ultimate playbook for transforming any human-centred research practice into an impactful insight-generating engine.

2024

Stories

Pinned

Kate Towsey

·

Aug 2, 2023

Introducing the Cha Cha Club–An Invite-Only Club for ResearchOps Professionals

A fun and safe space for ResearchOps professionals to share, learn, and grow–together.

Introducing the Cha Cha Club–An Invite-Only Club for ResearchOps Professionals

Kate Towsey

·

May 12, 2025

Follow Me On Substack

If you’re interested in following my work, I’m now publishing content exclusively on my Substack: Scaling & Systematising Research.

Follow Me On Substack

In

#ResearchOpsLife

by

Kate Towsey

·

Jul 7, 2021

Common Research Ops Questions Answered: How to Get Headcount for Research Ops

UserZoom recently invited me to speak at one of their webinars, so I shared my ever-evolving talk about the war stories and triumphs I’ve…

In

#ResearchOpsLife

by

Kate Towsey

·

Dec 18, 2020

A little library for someone new to the field of user research — like Research Ops new hires and…

Last week, I welcomed someone new onto my Research Ops team at Atlassian. As often is the case, this person knows nothing about user…

A little library for someone new to the field of user research — like Research Ops new hires and…

In

#ResearchOpsLife

by

Kate Towsey

·

Apr 6, 2020

What Research Ops Professionals Are Doing in Response to COVID-19

COVID-19 has had an impact on just about everything we know. For the lucky of us, work continues and, if you’re a researcher, that means…

What Research Ops Professionals Are Doing in Response to COVID-19

In

#ResearchOpsLife

by

Kate Towsey

·

Feb 23, 2020

How to hire for ResearchOps: skills, experience, and potential

One of the most common questions I get from research leaders is this: I want to build Research Operations into my team, who should I hire?

How to hire for ResearchOps: skills, experience, and potential

In

ResearchOps Community

by

Kate Towsey

·

Feb 15, 2019

I’m stepping aside as leader of the ResearchOps Community: thoughts, why and what next

In March 2018, I started the ResearchOps Community on Slack. At the time, I thought I was just one of a handful of people in the world who…

I’m stepping aside as leader of the ResearchOps Community: thoughts, why and what next

In

ResearchOps Community

by

Kate Towsey

·

Oct 24, 2018

A framework for #WhatisResearchOps

Eight months ago a global community of user researchers came together with the intention of shaping the emerging practice of ResearchOps.

A framework for #WhatisResearchOps

In

ResearchOps Community

by

Kate Towsey

·

Aug 30, 2018

What do you think about research data ‘freshness’ in the context of a research repo?

I asked the question and got a great conversation back. Here’s a quick run down of what people thought.

What do you think about research data ‘freshness’ in the context of a research repo?

In

ResearchOps Community

by

Kate Towsey

·

Aug 26, 2018

#WhatisResearchOps: we’re in analysis phase and it’s epic!

Why #WhatisResearchOps?

#WhatisResearchOps: we’re in analysis phase and it’s epic!

Kate Towsey

Kate Towsey

she/her

Book Author

Advisor. Author of Research That Scales. Editor in chief of The ResearchOps Review. Founder of the Cha Cha Club–a members' club for ResearchOps professionals.

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