Founder of Rosenfeld Media. I make things out of information.
Partner Director of User Experience Research at Microsoft. Avid reader and learner. Passionate advocate for customer-driven engineering. Views are my own.
Research Operations @ Atlassian
ResearchOps. West coast lover living in Fort Worth.
I am a human-centered research strategist who thrives at the intersection of insights and storytelling. www.having-it-all.org
I understand complex problems and make things to try and fix them. Lateral thinker. Dot connector. Father of cats. Founder of Ethicskit.org and ConsentKit.io
Co-founder of Mule Design. Author of Conversational Design and Just Enough Research, both from A Book Apart.
researcher, counter of things, PhD student, public servant…into user research, information architecture, ontology, data. Intensely optimistic.