I'm an advisor who's been at the forefront of ResearchOps for over a decade. I'm the author of Research That Scales: The Research Operations Handbook (Rosenfeld Media), the editor in chief of The ResearchOps Review, the founder of the Cha Cha Club–a members' club for ResearchOps professionals. I coined the widely used term "people who do research" and its acronym PWDR (pau·duh). I wrote some of the earliest blog posts about setting up research operations, founded the ResearchOps Community, and launched the #WhatisResearchOps movement, putting ResearchOps on the map.

In 2019, I stepped back from the ResearchOps Community and started the Cha Cha Club, which I run to this day. Over twenty years, I've delivered operations in e-commerce, education, government, retail, and tech. I built and managed the Atlassian research operations team, which is widely recognised as the benchmark for scaling research services and systems to hundreds of people. I now help companies of all shapes and sizes get the most value possible from research.

Find out more at katetowsey.com or connect on LinkedIn.